Your journey with PuffNPetals
Welcome to the PuffNPetals FAQ section! Here, we've gathered answers to your most common questions about our unique PN.Petals collection, your orders, and how we empower you to shine. We pride ourselves on our adaptability and commitment to excellence in every aspect of our service.
Frequently asked questions
How can I stay updated on the latest PuffNPetals products and offers?
The best way to stay informed about new arrivals, special promotions, and PuffNPetals' 'Growing & Glowing' insights is by subscribing to our newsletter! You'll get VIP access to everything fabulous. Just enter your email at the bottom of our homepage to join the family!
How long will it take for my PuffNPetals order to arrive?
We understand you're eager to receive your 'Glamour & Glow' treasures! Standard shipping typically takes [[5-10 business days]] and for the resign items [[7-14 business day]] for delivery within the US. For more detailed information on processing times, shipping methods, and estimated delivery frames, please visit our Shipping & Returns page.
What makes PuffNPetals' accessories special, and how do I care for them?
At PuffNPetals, our items are crafted to embody the 'Growing & Glowing' Each piece, from our eye-catching Rolling Treys to our exquisite Hair Bundles, is designed with dedication and a touch of unique flair and hand creativity to keep you feeling glamorous. Care instructions vary by product; please refer to the specific product description on our website for details. Generally, we recommend gentle handling and proper storage to maintain their shine and longevity.
What types of products does PuffNPetals offer?
PuffNPetals offers a diverse range of accessories designed to keep you glowing from head to toe! Our collections include stylish Rolling Treys, elegant Marijuana Jars 420, functional Car Ash Treys, fun Dominoes and Dice, Doggy Collars, and luxurious Hair Bundles and more. Explore our Glamour & Glow Collection and Lifestyle Accessories to find your next favorite piece.
What payment methods do you accept?
We accept a variety of secure payment methods to make your shopping experience smooth and easy, including major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. All transactions are processed securely.
Can I return or exchange an item?
Your satisfaction is our priority! Yes, we do accept returns on eligible items within [[5 business days]] of purchase. Please refer to our comprehensive Shipping & Returns policy for full details on eligibility, procedures, and any associated fees.
Do you ship internationally?
Currently, PuffNPetals ships primarily within the United States from our Los Angeles location. We are always looking to expand our reach, so please check our Shipping & Returns page or contact customer service for the most up-to-date information on international shipping options.
How can I contact PuffNPetals customer service?
We're here to help you shine! You can reach our customer service team by emailing us at [[infopn.petals@puffnpetals.com]] open 24hours. We aim to respond to all inquiries within [[2 business days]].
Unleash your inner glow
This is where your journey with PuffNPetals continues. Get to know our commitment to quality and how we empower you with accessories that keep you "Growing & Glowing" from head to toe. Join us as we grow and succeed together, celebrating feminine ways and unique style. We're glad you're here to be a part of our story.